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Your Solution, Our Servers — Always On

Pepla doesn't just build your software — we host, monitor, and maintain it too. Once your solution goes live, our infrastructure team ensures it stays online, performant, and secure around the clock. We take full ownership of your production environment so you can focus on running your business.

Our hosting services are built on private cloud infrastructure, giving you the reliability and control of dedicated resources without the overhead of managing hardware. Every environment is tailored to the application's specific requirements — from small business web apps to high-availability enterprise platforms.

Our Infrastructure Stack

We rely on battle-tested, open-source technologies to deliver hosting environments that are fast, resilient, and cost-effective.

Private Cloud

Pepla provisions dedicated virtual infrastructure with isolated resources for each client. Your applications run on environments tailored to your workload — no shared tenancy, no noisy neighbours. Our team configures, hardens, and manages every server so you never have to worry about infrastructure.

Load Balancers

Pepla configures load balancers across all production environments, distributing traffic intelligently across multiple server instances. This ensures no single point of failure and guarantees optimal response times — even during traffic spikes. We actively tune balancing rules based on your application's traffic patterns.

Ubuntu Linux

All Pepla servers run on Ubuntu LTS — the world's most popular Linux distribution for cloud workloads. Our DevOps team manages OS updates, security patches, and kernel tuning to keep every environment hardened and performant. We standardise on Ubuntu to ensure consistency across all client deployments.

HAProxy

Pepla deploys HAProxy as the primary reverse proxy and load balancer across our infrastructure. We configure SSL termination, health checking, and automatic failover for every client application — handling millions of concurrent connections with minimal latency. Our team monitors HAProxy metrics to proactively scale before bottlenecks appear.

Galera Cluster

Pepla uses Galera Cluster for synchronous multi-master database replication across our MariaDB deployments. This gives our clients automatic failover, zero data loss, and the ability to read and write from any node. We configure and monitor Galera health continuously to ensure data consistency across every cluster node.

ELK Stack

Pepla deploys the ELK Stack (Elasticsearch, Logstash, Kibana) on every hosted environment for centralised logging, real-time monitoring, and intelligent alerting. Our operations team builds custom dashboards and alert rules tailored to each client's application, enabling us to detect and resolve issues proactively — often before users are affected.

24/7 Monitoring & Alerting

Pepla monitors your infrastructure around the clock, 365 days a year. Our automated health checks run continuously across every server, service, and endpoint in your environment. When an anomaly is detected — whether it's a spike in response times, a failing disk, or an unexpected error rate — Pepla's alerting system triggers immediately and notifies our on-call team.

Pepla's dedicated on-call engineers are always standing by to investigate and resolve issues, often before they impact your end users. We track CPU utilisation, memory usage, disk I/O, network throughput, application response times, and error rates across every layer of the stack using custom Kibana dashboards built specifically for your environment.

Every incident is logged, categorised, and reviewed in Pepla-led post-mortems to continuously improve system reliability. Our clients receive regular uptime reports and performance summaries as part of their service agreement, giving you full transparency into how your systems are performing.

System Status
API Gateway Operational
Database Cluster Operational
Load Balancer Operational
Storage Operational
CDN Operational

Service Level Agreement

Every hosted solution is backed by a formal Service Level Agreement (SLA). This contractual commitment defines the level of service you can expect — including guaranteed uptime, response times for incidents, maintenance windows, and escalation procedures.

Our SLA ensures accountability and transparency. You'll know exactly who to contact, how quickly we'll respond, and what happens when things don't go to plan. We treat your production environment with the same care and urgency as if it were our own.

99.9%

Guaranteed Uptime

< 30 min

Critical Response Time

24/7

On-call Support

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